{"id":1439,"date":"2021-03-22T11:16:12","date_gmt":"2021-03-22T10:16:12","guid":{"rendered":"https:\/\/www.gratch.com\/renovio\/?page_id=1439"},"modified":"2022-10-13T15:17:42","modified_gmt":"2022-10-13T13:17:42","slug":"f-a-q-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.gratch.com\/renovio\/en\/f-a-q-frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1606220687142{margin-top: 0px !important;padding-top: 60px !important;padding-bottom: 120px !important;background-color: #ffffff !important;}&#8221;][vc_column][vc_column_text]Click on the common question below to read the answer. Is your question not listed? Then send an e-mail message to <a href=\"mailto:info@gratch.com\">info@gratch.com<\/a> .[\/vc_column_text][vc_column_text]\t\t\t\t\t\t\t<h3 style=\"margin-bottom:20px;display:block;width:100%;margin-top:10px\">Frequently Asked Questions <\/h3>\r\n\t\t\t\t\t\t<style>\r\n\t\t\t\t<style>\r\n#wpsm_accordion_1768 .wpsm_panel-heading{\r\n\tpadding:0px !important;\r\n}\r\n#wpsm_accordion_1768 .wpsm_panel-title {\r\n\tmargin:0px !important; \r\n\ttext-transform:none !important;\r\n\tline-height: 1 !important;\r\n}\r\n#wpsm_accordion_1768 .wpsm_panel-title a{\r\n\ttext-decoration:none;\r\n\toverflow:hidden;\r\n\tdisplay:block;\r\n\tpadding:0px;\r\n\tfont-size: 18px !important;\r\n\tfont-family: Helvetica !important;\r\n\tcolor:#2d2d2d !important;\r\n\tborder-bottom:0px !important;\r\n}\r\n\r\n#wpsm_accordion_1768 .wpsm_panel-title a:focus {\r\noutline: 0px !important;\r\n}\r\n\r\n#wpsm_accordion_1768 .wpsm_panel-title a:hover, #wpsm_accordion_1768 .wpsm_panel-title a:focus {\r\n\tcolor:#2d2d2d !important;\r\n}\r\n#wpsm_accordion_1768 .acc-a{\r\n\tcolor: #2d2d2d !important;\r\n\tbackground-color:#e0e0e0 !important;\r\n\tborder-color: #ddd;\r\n}\r\n#wpsm_accordion_1768 .wpsm_panel-default > .wpsm_panel-heading{\r\n\tcolor: #2d2d2d !important;\r\n\tbackground-color: #e0e0e0 !important;\r\n\tborder-color: #e0e0e0 !important;\r\n\tborder-top-left-radius: 0px;\r\n\tborder-top-right-radius: 0px;\r\n}\r\n#wpsm_accordion_1768 .wpsm_panel-default {\r\n\t\tborder:1px solid transparent !important;\r\n\t}\r\n#wpsm_accordion_1768 {\r\n\tmargin-bottom: 20px;\r\n\toverflow: hidden;\r\n\tfloat: none;\r\n\twidth: 100%;\r\n\tdisplay: block;\r\n}\r\n#wpsm_accordion_1768 .ac_title_class{\r\n\tdisplay: block;\r\n\tpadding-top: 12px;\r\n\tpadding-bottom: 12px;\r\n\tpadding-left: 15px;\r\n\tpadding-right: 15px;\r\n}\r\n#wpsm_accordion_1768  .wpsm_panel {\r\n\toverflow:hidden;\r\n\t-webkit-box-shadow: 0 0px 0px rgba(0, 0, 0, .05);\r\n\tbox-shadow: 0 0px 0px rgba(0, 0, 0, .05);\r\n\t\tborder-radius: 4px;\r\n\t}\r\n#wpsm_accordion_1768  .wpsm_panel + .wpsm_panel {\r\n\t\tmargin-top: 5px;\r\n\t}\r\n#wpsm_accordion_1768  .wpsm_panel-body{\r\n\tbackground-color:#ffffff !important;\r\n\tcolor:#161616 !important;\r\n\tborder-top-color: #e0e0e0 !important;\r\n\tfont-size:16px !important;\r\n\tfont-family: Helvetica !important;\r\n\toverflow: hidden;\r\n\t\tborder: 2px solid #e0e0e0 !important;\r\n\t}\r\n\r\n#wpsm_accordion_1768 .ac_open_cl_icon{\r\n\tbackground-color:#e0e0e0 !important;\r\n\tcolor: #2d2d2d !important;\r\n\tfloat:right !important;\r\n\tpadding-top: 12px !important;\r\n\tpadding-bottom: 12px !important;\r\n\tline-height: 1.0 !important;\r\n\tpadding-left: 15px !important;\r\n\tpadding-right: 15px !important;\r\n\tdisplay: inline-block !important;\r\n}\r\n\r\n\t\t\t\r\n\t\t\t.ac_title_class {line-height:24px;}<\/style>\t\r\n\t\t\t<\/style>\r\n\t\t\t<div class=\"wpsm_panel-group\" id=\"wpsm_accordion_1768\" >\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_1768 \" href=\"javascript:void(0)\" data-target=\"#ac_1768_collapse1\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-angle-right\"><\/span>\r\n\t\t\t\t\t\t\t\t\tDoes Renovio RV-04 Glass Renovator 2-in-1 also have a protective effect?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_1768_collapse1\" class=\"wpsm_panel-collapse collapse in\"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tYes, it cleans, polishes and protects in 1 treatment. However, the protection is for a limited period of time. Renovio RV-05 Glass Protector is recommended for longer-term protection.\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_1768 \" href=\"javascript:void(0)\" data-target=\"#ac_1768_collapse2\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-angle-right\"><\/span>\r\n\t\t\t\t\t\t\t\t\tWhy does the glass first have to be treated with Renovio RV-01 Glass Precleaner before the Renovio RV-05 Glass Protector can be applied?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_1768_collapse2\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tThis is to remove all contaminants deep into the glass pores, so the Glass Protector can adhere well in the pores.\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_1768 \" href=\"javascript:void(0)\" data-target=\"#ac_1768_collapse3\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-angle-right\"><\/span>\r\n\t\t\t\t\t\t\t\t\tHow long does the Renovio RV-05 Glass Protector work?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_1768_collapse3\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tThe effect is depends on the circumstances. On a shower door which is used a lot, the effect will be approximately 6 months. On a window that receives little rain\/snow, it will work for years.\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_1768 \" href=\"javascript:void(0)\" data-target=\"#ac_1768_collapse4\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-angle-right\"><\/span>\r\n\t\t\t\t\t\t\t\t\tCan the Renovio RV-15 Alu Renovator 2-in-1 be used on coated frames?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_1768_collapse4\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tYes, it is specially designed to clean, polish and protect powder-coated surfaces in 1 treatment.\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\r\n<script type=\"text\/javascript\">\r\n\t\r\n\t\tfunction do_resize(){\r\n\r\n\t\t\tvar width=jQuery( '.wpsm_panel .wpsm_panel-body iframe' ).width();\r\n\t\t\tvar height=jQuery( '.wpsm_panel .wpsm_panel-body iframe' ).height();\r\n\r\n\t\t\tvar toggleSize = true;\r\n\t\t\tjQuery('iframe').animate({\r\n\t\t\t    width: toggleSize ? width : 640,\r\n\t\t\t    height: toggleSize ? height : 360\r\n\t\t\t  }, 250);\r\n\r\n\t\t\t  toggleSize = !toggleSize;\r\n\t\t}\r\n\t\t\r\n<\/script>\t[\/vc_column_text][vc_column_text]<\/p>\n<h3>More information about:<\/h3>\n<p><a href=\"https:\/\/www.gratch.com\/en\/order-and-pay\/\">Order and pay<\/a><br \/>\n<a href=\"https:\/\/www.gratch.com\/en\/shipping-and-delivery\/\">Shipping and delivery<\/a><br \/>\n<a href=\"https:\/\/www.gratch.com\/en\/returns\/\">Returns<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1626181295794{padding-top: 20px !important;padding-bottom: 20px !important;background-color: #ededed !important;}&#8221;][vc_column][vc_empty_space height=&#8221;5px&#8221;][vc_btn title=&#8221;WEBSHOP&#8221; style=&#8221;custom&#8221; custom_background=&#8221;#009fe3&#8243; custom_text=&#8221;#ffffff&#8221; shape=&#8221;square&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fwww.gratch.com%2Frenovio%2Fen%2Fwebshop-en%2F|target:_blank&#8221;][vc_empty_space height=&#8221;5px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1606220687142{margin-top: 0px !important;padding-top: 60px !important;padding-bottom: 120px !important;background-color: #ffffff !important;}&#8221;][vc_column][vc_column_text]Click on the common question below to read the answer. Is your question not listed?<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1439","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.gratch.com\/renovio\/wp-json\/wp\/v2\/pages\/1439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gratch.com\/renovio\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gratch.com\/renovio\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gratch.com\/renovio\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gratch.com\/renovio\/wp-json\/wp\/v2\/comments?post=1439"}],"version-history":[{"count":0,"href":"https:\/\/www.gratch.com\/renovio\/wp-json\/wp\/v2\/pages\/1439\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.gratch.com\/renovio\/wp-json\/wp\/v2\/media?parent=1439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}